Shipping policy

Shipping

All items shipped will be fully insured. Upon delivery we ask you to inspect your purchase and if there are any condition issues, please notify us at thesignofthegoldenrabbit@gmail.com within 48 hours.

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You have 48 hours after receipt of delivery to notify us. Beyond that, we cannot guarantee that an item was not damaged in your presence. Please supply supporting documentation, including but not limited to detailed photographs, delivery annotations, and affidavits.